Outsourcing Part Deux

Two weeks ago I wrote an article about outsourcing your ATM platform, the pros and cons. It was funny how many private messages and emails I got on the subject. Everyone from vendors, processors, manufacturers, and deployers. Some wanted to have a serious debate, some wanted to share war stories, some wanted to tell me

Payments, ATMs, Cards: Five Things I Know I Don’t Know…Sorta

[Originally published on LinkedIn November 4th, 2014] 1. ‘Will EMV at ATMs be ‘ready’ in the United States before the liability deadlines?’ Maybe. The domestic liability shifts (remember that the liability shift for inter-regional Maestro ATM transactions actually went into effect on April 19, 2014) for MasterCard are scheduled for October 2016. Visa’s liability shift

Article on Windows 7 for ATMs

 “It’s like any other Windows-based PC,” said John Campbell, manager of the automated delivery systems department at Virginia Credit Union, in an interview. “I tell the new hires here at work ‘remember, your ATM is just this’ — and I point to the PC on their desk. And just like a PC at work or

The adventure begins

After 12 years of diving headfirst into ATMs and PIN debit processing, I’ve decided it’s time for me to take my passion to the next level. Every week I receive emails and calls from colleagues in our industry wanting to talk about their ATM, PIN debit, and other automated branch delivery channel initiatives and projects.